Product Lowdown is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our mobile application.
Information We Collect
Product Lowdown helps you make informed purchasing decisions by analyzing product ingredients and elements. Here's what information we collect:
Camera and Image Data
- Camera Access: We access your device's camera to scan product labels and barcodes
- Image Processing: Images are compressed and securely transmitted to our servers for advanced Optical Character Recognition (OCR)
- Immediate Deletion: Images are processed immediately and permanently deleted from our servers after analysis
- No Image Storage: We do not store, retain, or archive any photos beyond the brief processing time
- Secure Transmission: All images are transmitted using industry-standard encryption
Scan History and Preferences
- Product Scans: We may store a history of products you've scanned (product names, UPC codes, analysis results)
- App Settings: Your preferences for notifications, appearance themes, and analysis sensitivity
- User Control: You can delete your scan history at any time through the app's Settings
Usage Analytics
- App Performance: Anonymized data about app crashes, errors, and performance issues
- Feature Usage: General statistics about which features are used most (no personal identification)
- Product Database: Anonymous data about which products are scanned to improve our database coverage
How We Use Your Information
We use the collected information to:
- Provide accurate ingredient analysis and safety information
- Maintain and improve our product database
- Develop new features and improve app performance
- Send optional notifications about product safety updates
- Provide customer support when requested
Data Storage and Security
Your data security is our priority. We implement industry-standard security measures:
- All data is encrypted both in transit and at rest
- We use secure, certified cloud infrastructure
- Access to your data is strictly limited and monitored
- We regularly audit our security practices
Data Sharing and Third Parties
We do not sell your personal information. We may share limited data only in these circumstances:
- Service Providers: Trusted partners who help us operate the app (cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and users' safety
- Anonymous Data: Aggregated, non-identifiable statistics for research or business purposes
Your Privacy Rights
You have the following rights regarding your data:
- Access: Request a copy of the personal data we have about you
- Deletion: Request deletion of your personal data and scan history
- Correction: Request correction of inaccurate personal data
- Opt-out: Disable analytics collection in app settings
- Data Portability: Request your data in a portable format
Push Notifications
If you enable notifications, we may send you:
- Product safety alerts and recalls
- Updates about harmful ingredients in products you've scanned
- New features and app improvements
You can disable notifications at any time in your device's Settings app.
Children's Privacy
Product Lowdown is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
International Users
Product Lowdown is operated from the United States. If you are using our app from outside the US, your information may be transferred to, stored, and processed in the United States where our servers are located.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Effective Date" at the top
- Sending an in-app notification for significant changes
Your continued use of the app after changes take effect constitutes acceptance of the updated policy.